Terms and Conditions Baji99 — Guide Complete Platform Usage

These terms and conditions take effect immediately upon your first access to or use of the baji99 platform. Continued use of the platform following any amendment to the terms is deemed your acceptance of the revised terms.

Baji99 reserves the right to update or amend these terms and conditions at any time without prior notice. However, we will always endeavour to notify members via in-platform notifications or their registered email whenever material changes occur. The "Updated" date shown at the top of this page reflects the date these terms were last revised.

If you disagree with any part of these terms, please stop using the baji99 platform immediately and contact our support team to close your account.

To register and use the baji99 platform, you must meet the following eligibility requirements:

• Be at least 18 years at the date of registration. baji99 enforces a strict zero-tolerance policy on underage membership.
• Be located in a geographic region where access to the baji99 online gaming platform is permitted under local law.
• Having full legal capacity to enter into a binding agreement.
• Has never had an account closed by baji99 for previous terms violations.

Each individual is only permitted to register and maintain one (1) active account at baji99. Holding multiple accounts is a serious violation that may result in the closure of all associated accounts and the forfeiture of any balances and bonuses.

During registration, you are required to provide truthful, accurate, and complete information. baji99 reserves the right to conduct identity verification (KYC) at any time, particularly before processing your first withdrawal or when suspicious activity is detected on your account.

Documents that may be required for KYC verification include a copy of your national ID, proof of residential address dated within the last three months, and documents related to the payment method used.

Baji99 supports multiple deposit and withdrawal methods in Malaysian Ringgit (MYR), including bank transfers via FPX, e-wallets such as Touch 'n Go, GrabPay, and other digital payment methods listed on the platform.

All withdrawals will be processed to the same payment method used for the deposit, except in specific circumstances approved by the baji99 finance team. baji99 does not charge any processing fees for standard deposit or withdrawal transactions.

Baji99 reserves the right to suspend withdrawals for security review and KYC compliance purposes. In such cases, members will be contacted within 24 hours for further clarification.

Baji99 offers various bonuses and promotions to members from time to time, including welcome bonuses, deposit bonuses, cashback, free spins, and special promotional offers. Each bonus is subject to wagering (rollover) requirements and specific terms stated on the relevant promotions page.

• Bonuses may only be claimed by eligible members in accordance with the respective promotion terms.
• Every promotion has a clearly stated validity period — bonuses not used within that period will expire automatically.
• The wagering requirement (rollover) must be fully met before any bonus-related wins can be withdrawn.
• Baji99 reserves the right to cancel any bonus if there is evidence of promotion abuse, multiple account creation, or fraud.
• Bonuses are non-transferable between accounts and hold no cash value.
• Some games may not count, or may count at a different rate, toward bonus wagering requirements — please check the respective promotion terms.

All games available on the baji99 platform use a Random Number Generator (RNG) that is certified and periodically audited by independent parties to ensure the fairness and randomness of every game outcome. baji99's Live Casino features real human dealers operating in a closely monitored environment.

• Minimum and maximum betting limits vary by game type and are clearly stated within each game.
• Game results recorded in the baji99 system are final and binding.
• In the event of a technical disruption during an active game session, baji99 will settle the bet based on the last saved record in the system.
• Baji99 reserves the right to void bets placed during system outages or significant technical errors.
• Sports betting is subject to additional rules stated on the baji99 Betting page.

Members are solely responsible for ensuring they understand the rules of each game before placing any bets. Wins resulting from software vulnerabilities or bugs will not be paid out and will be voided.

You are solely responsible for maintaining the confidentiality of your baji99 account username and password. baji99 will not be held liable for any losses resulting from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.

• Use a strong, unique password that is not used on any other platform.
• Do not share your login credentials with anyone, including family members or friends.
• Enable two-factor authentication (2FA) for an added layer of security.
• Log out of your account after every session, especially when using a shared or public device.
• Notify the baji99 support team immediately if you suspect unauthorised access to your account.

All official communications from baji99 to members will be conducted via registered email or through the platform's internal messaging system. baji99 will never request your password via email, live chat, or phone.

The following activities are strictly prohibited on the baji99 platform and will result in immediate account closure, forfeiture of balance and bonuses, and potential legal action:

• Identity Fraud: Registering using a false identity or another person's information without authorisation.
• Multiple Accounts: Opening or maintaining more than one account per individual.
• Bonus Abuse: Using systematic methods to exploit baji99 promotions, including the use of bots or automated scripts.
• Money Laundering: Using the baji99 platform for money laundering or any illegal financial activity.
• Hacking Attempts: Attempting to hack, disrupt, or compromise the integrity of the baji99 platform, servers, or databases.
• Account Sharing: Allowing another individual to use your account or using someone else's account.
• Disruption: Using offensive, threatening, or harassing language towards support staff or other players.

Baji99 reserves the right to suspend or close any member account for the following reasons, without prior notice:

• Violation of any provision of these terms and conditions.
• Fraudulent or suspicious activity detected by our security systems.
• Failure to provide the required KYC documents within the stipulated timeframe.
• Requests from law enforcement or regulatory authorities.
• Account inactivity for more than 12 consecutive months.

Members may also request voluntary account closure at any time by contacting the baji99 support team. Any valid cash balance (unrelated to unfulfilled bonus requirements) will be returned to your original payment method once the review process is complete.

Baji99 is committed to promoting responsible gaming. We provide a range of self-exclusion tools to help members maintain a healthy and controlled gaming experience:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a maximum loss amount within a specified period.
• Session Limit: Limit the amount of time you spend playing in a single session.
• Take a Break: Take a temporary break from the platform for 24 hours, one week, or one month.
• Self-Exclusion: Permanently self-exclude from the platform if necessary.

If you or someone you know may be experiencing a gambling problem, please visit the Responsible Gaming us to access the information and help resources available.

Baji99 collects, processes, and stores your personal data in accordance with our Privacy Policy, which can be read in full on the Privacy Policy. By using the baji99 platform, you agree to the collection and processing of your data as described in our Privacy Policy.

All your personal data and financial information are protected with 256-bit SSL encryption and stored on secure servers. baji99 does not sell, rent, or disclose your personal data to third parties without your consent, except as required by law or regulatory authorities.

Baji99 provides the gaming platform "as is" and makes no express or implied warranties regarding the continuous availability, accuracy, or suitability of the platform for any particular purpose.

• Baji99 is not liable for any indirect, consequential, or punitive losses arising from use of the platform.
• Baji99's maximum liability to any member shall not exceed the total net deposits made in the 30 days prior to the claim.
• Baji99 is not liable for losses arising from internet disruptions, device failures, or technical factors beyond our control.
• All disputes must be submitted to the baji99 support team within 30 days of the date of the incident.

Baji99 reserves the right to amend, add to, or replace any part of these terms and conditions at any time. Amendments take effect immediately upon posting on this page. Continued use of the platform following any such amendment constitutes your acceptance of the updated terms.

These terms and conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where baji99 holds its license. Any dispute arising from or related to these terms shall be resolved through mutually agreed arbitration before any legal proceedings are initiated.

If any provision of these terms is found to be invalid or unenforceable, it will be modified to the minimum extent necessary to make it valid and enforceable, while all other provisions remain in full effect.